Contact The Learning Team

 

i rs products services chart

DTCC's Insurance & Retirement Services (I&RS) offers a suite of streamlined processing and compliance-driven solutions for carriers and their distribution partners -- broker/dealers, banks, brokerage general agencies, independent broker/dealers and other firms -- through a secure, centralized and automated infrastructure. This infrastructure enables insurance carriers and distributors to exchange information at various points throughout the annuity and life insurance processing cycle.

Agent Services

DTCC Insurance Profile (IPF): DTCC Insurance Profile is a repository of expense, fee, and commission schedule data provided by carriers for annuities distributors to access from a centralized location.

Licensing & Appointments (LNA): Automates and standardizes the two-way flow of information needed to manage producer information between carriers and distributors, eliminating paper and simplifying data exchange.

LNA Access: Gives distributors and carriers access capabilities in the full LNA Service and works as an online data entry request and confirmation reporting tool. 

Commissions (COM): Transmits commission information from carriers to distributors for insurance products, providing same-day money settlement.

Producer Management Portal (PMP): Provides a comprehensive source for centralizing, sharing, tracking & verifying producer training completions. State & product training & source for authorizations for annuity sales.

 

 

Pre-Issue Services

Applications & Premium (APP): Transmits annuity application and initial premium information from distributors to carriers. The service provides an efficient, straight-through process for annuity applications and initial premium payments, incorporating same-day money settlement.

Attachments (ATT): Enables insurance distributors and carriers to electronically exchange digital (imaged) documents, signatures, forms and other types of unstructured data during the pre-sale, new business and post-issue processing of annuity and life insurance information.

Attachments Access: Is a non-integrated/standalone online data-entry tool that allow senders to electronically send digital (imaged) documents, signatures, forms and other types of unstructured data during the pre-sale, new business and post-issue processing of annuity and life insurance information.

 

Monitoring & Reporting

Positions & Valuations (POV): Enables carriers to send annuity and life insurance contract details to their distributors on a daily, weekly, monthly or other periodic basis, giving them a current snapshot of their entire book business. We offer four versions:

  • PVF – Full View
  • PFF – Focused View
  • PNF – New Business
  • PRP – Retirement Plans

Asset Pricing (AAP): Enables carriers to transmit the net values for underlying funds within variable annuity and life insurance products to distributors on a daily basis. The AAP file provides fund-level pricing information, similar to the net asset value for mutual funds, which may be applicable to multiple insurance products within a carrier’s product line.

Financial Activity Reporting (FAR): Enables carriers to provide distributors with daily annuity and life insurance financial transition information, giving them a comprehensive and accurate picture of client accounts and helping them supervise and manage those accounts.

 

Post-Issue Services

ACATS/IPS (Automated Customer Acct. Transfers-Insurance Processing Svs.) automates changes in annuities’ broker/dealer of record when clients transfer accounts between brokerage firms.

Subsequent Premium (SUB): transmits subsequent annuity premium information from distributors to carriers along with same-day money settlement of subsequent premium payments.

Fund Transfers (FTR): enables distributors and carriers to perform fund transfers in real-time. It consists of two functions: a Values Inquiry where distributors request & receive from carriers the most current contract information prior to a transfer request and Fund Transfer which automates a direct exchange or one-time allocation of the underlying funds within a variable insurance asset.

IFT Access: A standalone application that gives distributors and carriers direct access to capabilities in the full IFT (REP/BIN) service and works as an online data entry request & confirmation reporting tool.

Registered Representative (REP): Facilitates changes of the registered representative within the managing firm requested by the distributor when the representative leaves the firm, retires or when a customer account is transitioned to another agent.

Broker Identification (BIN): Facilitates brokerage identification number/brokerage account number changes requested by a distributor.

Settlement Processing for Insurance (STL): Automates settlement of post-issue money & funding activities between carrier & distributor including withdrawals, partial surrenders & mandatory distributions back to a client’s brokerage account. Settlement for Replacements automates the money settlement of 1035 exchanges between carriers.

  • Attachments Access User and Implementation Guide

    This guide will show you how to log in and use the Attachments AccessSM application. Attach ...
    In Attachments Access Downloads: 355

This video shows you how to provision yourself with operator access to the various insurance products offered by...

Category: I&RS Access Coordinator
Views: 32

This video shows you how to provision users with operator access to insurance products offered by I&RS.  

Category: I&RS Access Coordinator
Views: 23

As a Super Access Coordinator (SAC) for your firm, you provision members of your firm with operator access to DTCC's...

Category: I&RS Access Coordinator
Views: 14

The following tutorial demonstrates how to use the Membership Application Portal (Membership Portal) to begin...

Category: DTCC Solutions Onboarding
Views: 12

Category: DTCC Solutions Onboarding
Views: 43

The Producer Management Portal (PMP) enables Distributors to find Producer training course completion information and...

Category: Producer Management Portal
Views: 22

LNA Access enables Distributors to submit licensing and appointment requests and producer information transactions....

Category: LNA Access
Views: 22

IFT Access enables Distributors to submit changes to brokerage identification number (BIN) or representative of record...

Category: IFT Access
Views: 34

This welcome video gives you a brief description of the learning assets in the I&RS Membership section.

Category: Membership (I&RS)
Views: 35


CUSIP Profile Online Tool

 Click here to access the CUSIP Profile Tool Guide.

 

Distributors have access to browse carrier CUSIP information.

 

Contact your relationship manager directly or email Insurance Support (This email address is being protected from spambots. You need JavaScript enabled to view it.) to inquire about your firm’s SAC.

 

The CUSIP Profile Online Tool is a web services application. It allows carriers to add, update, delete, upload, browse, and view the history of their CUSIP information directly within a stored CUSIP database.

 

 Use the Product Request Form to complete the service “add” for all web products.

 

 

DTCC maintains a list of product CUSIPs, but does not track their related funds. The CUSIP/Fund ID/Sub Fund ID format states that:

  • CUSIP = the first 9 bytes
  • Fund ID = the next 5 bytes to identify the fixed fund
  • Sub Fund ID = the last 5 bytes, which can further define the fixed fund within the contract.

 

 

Firms can use the Product Request Form to add or delete an I&RS service.

 

 

The S&P CUSIP bureau registers products, not DTCC. It is not necessary to file or register fund-level products.

 

 

Insurance Carriers can use the CUSIP Profile online tool to add, modify, or delete product CUSIPs from DTCC’s insurance masterfile. The CUSIP Information guide contains procedures for using this tool.

 


DTCC Connectivity

For a dedicated circuit, you can use DSL, broadband, your own ISP, or another dedicated circuit as your backup options.

 

Yes. DTCC requires that you have a backup line to connect. You cannot use ANIRA, the Web Portal, or the Internet as a backup to a dedicated circuit.

 

No. You cannot test the line before onboarding because the required backup line and broadband are not in place until onboarding is complete.

 

You can request setup of a dedicated line before you have membership approval. However, DTCC does not allow clients to go live, even in PSE, before membership approval. All other connectivity has to wait until membership approval.

 

 

Dedicated connectivity takes about two months. ANIRA takes about two weeks.

 

 

DTCC’s minimum requirement is for a USA 128K with broadband backup at $1680 US per month. This charge includes $1350, plus $250 for the router and CSU, and $80 for OOB. In the United States, DTCC charges a one-time installation fee of $800 per dedicated circuit. DTCC also charges a one-time shipment fee of approximately $50 per dedicated circuit.

 

See the SMART Fee Guide for specifics.

 

See the Implementation Guide for details on connectivity options. 

 


DTCC Solutions Onboarding

The DTCC Solutions Insurance membership application process can take up to four weeks for completion and approval. This period applies after receipt of all required membership documentation. Other factors in the approval process vary for each candidate, so timing can be longer or shorter depending on the results of the review.

The Account Administration representative reviews the documents to ensure that they are correct on completion. If all documents are in good order, the Anti-Money Laundering/Know Your Customer (AML/KYC) team reviews the information provided.

DTCC accepts applications from duly formed legal entities only, not from individuals.


Getting Started (General Questions)

See the DTCC website for a list of all DTCC I&RS products

 

 

DTCC follows the New York Stock Exchange holiday schedule in addition to two bank holidays (Columbus Day and Veterans Day). See the Holiday Schedule for details processing rules for these holidays.

 

Click here to access DTCC’s holiday schedule.

 

 

Files transmission times vary by I&RS service. See the Transmission Processing Time Information section in the Technical Support Center for more details.

 

Contact your relationship manager or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

The Fee Schedule page on the DTCC page lists service fees. Use the I&RS Fee Calculator to estimate costs.

 

Contact your relationship manager for credentials to access the secure portion of the website.

 

Email This email address is being protected from spambots. You need JavaScript enabled to view it. to contact your relationship manager.

 

 

Refer to the Member Contact information page.

 

 

Contact your relationship manager for credentials to access the secure portion of the website.

 

Contact insurance support at 1-888-382-2721 options 5-4. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Contact insurance support at 1-888-382-2721 options 5-4. Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it..

 


Mainframe Issues

DTCC can retransmit outbound files up to ten business days after the original transmission.

 

The Record Layouts page of the I&RS website contains MSD and MSS files. 

 

Refer to the Standard Usage page

 


Membership Account Administration

 

Contact your relationship manager directly or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 

 

Contact your relationship manager directly or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 

 

Contact your relationship manager directly or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

 

 

The NSCC Limited Membership application process varies, but completion and approval can take an average of three (3) months. This time line assumes that the applicant has supplied all required membership documentation in good form to initiate the review. Other factors involved in the membership approval process can vary for each candidate. These factors can include legal entity ownership information, financial and capital requirements, and legal opinion reviews.

 

 

Depending on the Legal Entity type, the following NSCC membership types can use Insurance products:

  • INSURANCE CARRIER/RETIREMENT SERVICE
  • MUTUAL FUND/INSURANCE SERVICES
  • FULL SERVICE
  • DATA SERVICES ONLY

Contact your relationship manager to ensure you choose the correct membership and begin that process.

 

 

No. However, some memberships that have insurance functions, such as MF/IS, require a clearing fund as a result of other product capabilities.

 

 

The Fee Schedule page on the DTCC website lists service fees. Use the I&RS Fee Calculator to estimate your costs.

 

DTCC does not charge a fee to apply for membership.

 

 

Some NSCC Membership types that allow for insurance products, such as MF/IS, do require primary regulator approval, particularly if these legal entities are regulated broker-dealers. DTCC highly encourages companies to have regulatory approval before engaging our organization. However, although other factors are relevant, DTCC is willing to review applications on a case-by-case basis, as long as regulatory approval is imminent. This review is subject to the applicant meeting any other conditions DTCC deems necessary for the particular membership type.

 

DTCC only accepts applications from duly-formed legal entities, not from individuals.

 

If your firm is interested in becoming a member, answer a series of basic questions using the Prequalification Wizard. After you answer these questions, a DTCC Relationship Manager will contact you for additional details and to determine the right membership for you. You will then receive the application requirements for membership you need.

 


Web Portal Registration

 

Instructions are available on the portal website:

  1. Log in to the portal website (https://portal.dtcc.com).
  2. Launch CRS.
  3. Agree to the Terms of Service.
  4. In the DTCC Portal, click the “Insurance & Retirement Services Learning Center” link under Documentation to open the I&RS Learning Center in a new window.

Under Membership, select I&RS Access Coordinators to access the I&RS Super Access Coordinator Guide and supporting simulations.

Notes
  • Clicking the learning center link opens a new window and gives you access to the full I&RS Learning Center. It does not log you out of the DTCC Portal.
  • Access to the full I&RS Learning Center without logging in through the DTCC Portal requires registration for the learning center.

 

 

The portal website lists your company’s SACs.

  1. Log in to the portal (https://portal.dtcc.com).
  2. Click the “Click here to find Access Coordinators at your company” link on the far right side of the page.

 

 

Contact your account manager for more information. If you do not know who your account manager is, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

Contact your account manager for more information. If you do not know who your account manager is, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

If your company has multiple legal entities with DTCC, it is possible that the user you created has an existing login ID under a different entity. Because you can only view users under your own entity, you cannot see their profiles. In these instances, create an ID using an alternate username. It is not necessary for usernames to match their email addresses.

 

 

Instructions are available on the portal website:

  1. Log in to the portal website (https://portal.dtcc.com).
  2. Launch CRS.
  3. Agree to the Terms of Service.
  4. In the DTCC Portal, click the “Insurance & Retirement Services Learning Center” link under Documentation to open the I&RS Learning Center in a new window.

Under Membership, select I&RS Access Coordinators to access the I&RS Super Access Coordinator Guide and supporting simulations.

Notes:
  • Clicking the learning center link opens a new window and gives you access to the full I&RS Learning Center. It does not log you out of the DTCC Portal.
  • Access to the full I&RS Learning Center without logging in through the DTCC Portal requires registration for the learning center.

 

 

There are three tiers of system access:

  • Operators are product users.
  • ACs (Access Coordinators) can create/delete/modify Operators.
  • Super ACs can create/delete/modify Operators, ACs, and other Super ACs (with verification from a second Super AC).

 

 

Close ALL of your browser windows and log in again. The link to input your registration code appears after you log in.

 

 

Either contact your company’s designated Super AC or call the Client Support Center at 888-382-2721, option 1-3. Have your user ID available when you call.

 

 

Either contact your company’s designated Super AC or call the Client Support Center at 888-382-2721, option 1-3. Have your user ID available when you call.

 

 

Call the Client Support Center at 888-382-2721, option 1-3, and have your user ID available when you call.

 

 

Log in to the portal (https://portal.dtcc.com), and click the “My Profile” link on the far right side of the page to update your email address.

 

 

DTCC initially provisions you only with Super AC (administrative) access. Use CRS to provision Operator access to yourself to enable use of your products. For more information on provisioning access in the DTCC Portal, click I&RS Super Access Coordinator. (Registration required)

 

Call the Client Support Center at 888-382-2721, option 1-3, and have your user ID available when you call.

 

 

Call the Client Support Center at 888-382-2721, option 1-3, and have your user ID available when you call.

 

 

The website address for DTCC Portal is https://portal.dtcc.com.

 


Web Services

 36 MB is the largest recommended file size. The suggested total number of documents to include in the file is 6 (6 x 6 mb).

 

 DTCC sends a reject response with the reason for the error. You can also view the reject response on the Messaging Dashboard using the DTCC Portal.

 

User passwords expire after 90 days. Contact your Super Access Coordinator (SAC) for a new password. To find out who your SAC is, contact your relationship manager directly or email Insurance Support at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

If you do not see the message on the Messaging Dashboard, then DTCC never received the message. Investigate your connectivity and XML message structure to ensure proper delivery of messages.

 

 

The “Send Message” function on the Messaging Dashboard facilitates the ability to send a pre-defined request message to the customer’s destination URL on record. The pre-defined message is for testing connectivity only. These pre-defined messages do not always pass schema validation when attempted for processing.

 

Trading partners who are active or ready to become active with the web services product can coordinate testing between themselves. For alternative testing methods, contact your relationship manager.

 

 

The amount of time depends on the timing and accuracy for receiving the necessary information to become active with an I&RS web services product. The time is also dependent on the participant’s expertise with web services connectivity and XML messaging. If it receives all information in a timely manner and the information is accurate, DTCC can complete setup within ten business days.

 

 

The Messaging Dashboard lists web services transactions that do not pass the I&RS validation. You can see your request message reason for failure through this Portal application. I&RS web services processing also provides a response message or resend request message transaction to the sender of the request. If the transaction does not pass validation, these messages contain additional information.

 

 

In many cases, the message is failing and not passing the schema rules. Self-check that your message is passing the schema validation before sending the message to I&RS for processing. DTCC provides the same schema to customers as it uses for message validation. Also check the business rules, normally documented in the product’s implementation guide or data dictionary.

 

The Messaging Dashboard is a web application available from the DTCC Portal. It allows web service customers to view the latest I&RS processing status of their own messages transmitted through any of the I&RS web service applications. In addition, the Messaging Dashboard facilitates sending a ‘canned web service message’ for testing customer connectivity.

Each customer’s Super Access Coordinator (SAC) has authority and entitlements to offer their employees access to the Message Dashboard.

 

Web services timeout conditions represent one of the following conditions:

  • DTCC could not connect to the customer's server to complete the 'request' message transmission successfully.
  • DTCC has successfully transmitted a 'request' message to the customer's server, but I&RS did not successfully receive the expected 'response' message from the customer's server.

Perform the following internal checks to determine the reason for the timeout condition:

  • Make sure that the service is up and running.
  • Reference Messaging Dashboard.

 

 

All customer-owned digital certificates have an expiration date relative to the date of purchase. I&RS requires all web services clients to notify Insurance Support by email at This email address is being protected from spambots. You need JavaScript enabled to view it. in preparation of an expiring, changing, or scheduled updated digital certificate. DTCC requests that you notify Insurance Support at least 4 weeks in advance of the certificate expiration date or digital certificate change date. Send the entire certificate chain at runtime to perform a preliminary test before contacting DTCC to update the digital certificate.

 

 

When contacting the Insurance Support team, have the following information available or included in your email:

  • Your DTCC participant number
  • The region of inquiry: Production or PSE (Test)
  • The I&RS product about which your are inquiring
  • Transaction GUID (if applicable)
  • The date and time of transmittal of the message or data file

 


Recommended for You