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Contact us:

  • To obtain permission and set up your Exchange Traded Fund (ETF) Web account, contact the super access coordinator (SAC) at your firm.
  • For ETF related issues, contact your relationship manager.
  • For product support issues, contact NSCC Support available at This email address is being protected from spambots. You need JavaScript enabled to view it..
  • For issues with logging on to the system, contact DTCC Customer Support. Call the following number, and then select option 1 and select option 1 again.
    • For US and Canada, call 1 888–382–2721.
    • For the UK, Europe, and Asia, call +1 212–855–8099.

Login to the DTCC Learning Center to learn more about ETF by accessing ETF Documents, customer business requirements, NSCC file formats, ETF industry working group meeting notes, and other content.

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