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To view most FICC FAQs you will need to first log into your Learning Center User Account.
Corporate, Municipal, and UITs (CMU) RTTM FAQs
View a list of frequently asked questions about CMU RTTM. You can also access and print the PDF version of the FAQs for Real-Time Trade Matching (RTTM) Processing for CMU Trades.
A: For more information about the RTRS system, do one of the following:
- Visit the Municipal Securities Rulemaking Board (MSRB) web site available at http://www.msrb.org.
- Call 1 202 838-1330 and ask to speak with a transaction reporting specialist.
Where can I find information about Municipal Bond trades with a late notification of settlement date or issue cancellation?
A: Visit the New Issue: Cancellations, Late Notification of Settlement, or Other late Security Masterfile Updates section available at: http://www.dtcc.com/clearing-services/ficc-cmu/ficc-cmu-user-documentation.aspx
A: For more information, see the Corporate, Municipal, and UIT (CMU) page of the DTCC Learning Center. After logging in, you can also access the following documents:
A: For CMU matching questions, do one of the following:
- Call DTCC Client Support at 1-888-382-2721 (select option 5, and then 4).
- Enter an inquiry using the MyDTCC portal.
A: For RTTM® Web Password issues:
- If you are not a super access coordinator (SAC) or access coordinator at your firm, contact your firm’s
access coordinator to reset your password.
- If you are a SAC or access coordinator for your firm, call DTCC Client Support at 1 888 382-2721 (select option 5, and then 1).
See also: CMU RTTM Super Access Coordinator User Guide.
A: For problems with data communication or RTTM Web access issues or further CMU matching
questions, call DTCC Client Support at 1 888 382-2721 (select option 5, and then 4).
FICC Customer Reporting (FIR) FAQs
You may also wish to review the pdf FICC Risk Reporting Guide (FIR Application) (2.04 MB) .
Government Securities Division (GSD)
DVP FOS FAQs
DVP FOS Key Terms FAQs
Floating Rate Notes FAQs
GCF Repo® Billing FAQs
GCF Repo® FOS FAQs
GCF Repo® FOS Key Terms FAQs
GCF Repo® Risk Management FAQs
You may also wish to review the pdf GSD Risk Reporting Guide (RTTM Reports) (19.92 MB) .