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Frequently Asked Questions

  • 1 - Who are DTCC Learning’s clients?

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    DTCC Learning has partnered with the hundreds of firms to design and develop learning solutions for their employees and customers, including:

    • National Securities Clearing Corporation 
    • Fixed Income Clearing Corporation 
    • Depository Trust Company

     

                citi                     pershing 

     

    usbank                 tdameritrade

  • 2 - Who can access DTCC Learning's learning resources?

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    The resources are only available to Participants/member or Customers of DTCC.
  • 3 - Are there any fees associated with this service?

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    All self-paced training, podcast, userguides, helpfiles, simulations, webinars and learning center are all free.
    Note: Our Certification Program and Customized Training (see Training Services) has fees, please visit the learning solution & Learning Product section for additional information.
  • 4 - What is the difference between self-paced training, learning centers and webinars

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    Learning Center - The learning center are product specific and contains important information updates, simulations, userguides and helpfile. To access DTCC Learning - Product Learning Center, please click on the product specific learning center located on the right hand side.

    Self Paced Training - All self-paced training are courses, simulations and webcast that users can register for to understand more about DTCC's products and services. To access self-paced training, please visit: https://dtcc.mzinga.com and click "Register (New User)" on the upper right hand corner.

    Webinars - Webinars are a web-based version of an instructor-led training in which users can attend via the web and over the phone. DTCC Learning publishes a monthly calendar on topics that will be covered, to view and register for our webinars - click here.

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