Frequently Asked Questions

Question Topic	Question
Navigation	Q1. I registered for a course or webinar, how do I access it?
Purchase Order Number	Q2. I am trying to register for a Course or Learning Event and it is asking me for a purchase number?
eLearning	Q3. How do I register for an eLearning Course and when is it available?
eLearning	Q4. My Username and password do not work?
eLearning	Q5. I Register as a New User and I haven’t received an email?
eLearning	Q6. When launching a course, a new window doesn’t appear?
eLearning	Q7. When I launched the course, I only see a blank screen?
eLearning	Q8. Once I Completed the course, I am unable to see my scores.
Webinar	Q9. How do I register for a webinar?
Webinar	Q10. I tried launching the webinar, but I encounter a proxy error message?
Webinar	Q11. My company would like to take a series of eLearning & Webinar to learn more about DTCC products and Service, can you provide a special package for us?
Learning History	Q12. How do I view my completed courses (or transcript)?

Coming Soon....
Corporate Actions
Cost Basis Reporting Service (CBRS)
DerivSERV
New York Portfolio Clearing (NYPC)

DTCC Chief Risk Officer, Douglas George says, “Recent market volatility underscores the value of world class management practices across our industry.”

The Business Week article about the 50 Best Performers cites the secret of success for some of the top performers, including Lehman Brothers. Lehman Brothers attribute success to better risk controls and “fact-filled straight talk” which they said helped mitigate the potential losses. (Foust, Dean. “50 Best Performers” Business Week: April 7, 2008). (read more)